The personal information we collect from you:
In accordance with the licence from South Derbyshire Council, we collect your personal details, e.g. your name, address, contact telephone number, vet you normally use and details of your pet. This is all recorded on paper and never put onto a P.C. As you continue to use the kennels or cattery, this information may be updated from time to time. We keep this information for 24-months after you cease to use us unless you inform us that you have moved, your pet is deceased or you no longer wish to use the business. Your information is never shared with any other person other than your named vet as we may need to contact them for the benefit of your pet.
Security:
We put in place reasonable security measures to protect against any unauthorised access or damage to, or disclosure or loss of your information. All records kept are either shredded and or incinerated on the premises once they are obsolete.
Your rights:
Please let us know if your information changes, as it is important that the personal information we hold about you, particularly your contact details are accurate and up-to-date. You can ask us to remove your personal information from our records at any time and we will do so. You have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the address below. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Changes to this privacy policy:
We may amend this privacy policy from time to time to keep it updated or to comply with legal requirements. If there will be any significant changes made to the use of your personal information in a manner different from that stated, we will seek your permission first.
How to contact us:
For any questions or concerns relating to this privacy policy or our data protection practices, or to make a request to see the information we hold about you, please contact us in one of the following ways:
By post: Longcroft Boarding Kennels & Cattery Ltd. Staker Lane, Mickleover, Derby, DE3 0DJ